FAQ

Do I need to make a reservation?

Yes. Prior reservation is required. Please give us a booking request by the previous day.

When can I start making reservations?

We will accept on-line booking requests three months prior to the requested tour date.

What should I bring?

Be sure to wear something comfortable and sporty. If you have anything to carry, put on a Brompton basket bag

What kind of bicycle do you provide?

Brompton Bike 6 speed with mudguards and basket bag, The minimum height of 150 cm (5 ft.) or taller. The number of the bike is limited. We appreciate your understanding.


Is there any age limit?

Yes, minimun age is 13 years old

I have not been getting enough exercise lately. Can I join the tour? 4 hours cycling seems very tough for me.

The most of our courses are rather flat and we pedal slowly, taking plenty of rest in between. So, no worries!

In case of rain, how do you decide whether or not to run the tour? How can you inform me?

The tour will be cancelled if the previous day’s weather forecast says the chance of rain is more than 60%. We will inform you to your contact by email if you don’t have an internet access, we will call to your mobile phone or the hotel you are staying.

What if it’s raining on the day of the tour?

We will contact you by 8 A.M.

How and who should I contact if I need to cancel the tour?

Some people might be waiting at the waiting list, so please give us e-mail in advance. if you cancel the tour on the day, please call to +81-80-1308-9871

What kind of lunch box do you provide?

A standard Japanese type lunch box (Bento) at picnic style or we eat at restaurant depending on the situation.Those who are vegetarians, please inform us in advance.

Do you have a rental bike service?

If we are not operating the tours and the bikes are available, they can be rented for 500 yen / hour , max 2,500 yen / day (from 10:00-22:00). Please send us an e-mail or give us a call for this request.

Are you operating the tours in winter?

Yes. We are operating the tours all year round including winter. But there are some dates we don’t have tours, especially during New Year’s holidays.Please check our HOME news.